Frequently Asked Questions

Before reaching out, you might find your answer in our FAQ section. We've compiled answers to the most common questions about our service.

What to Include in Your Email

To help us assist you more efficiently, please include:

Your account email address (if applicable)
A clear description of your question or issue
Any relevant screenshots or error messages
Steps to reproduce the issue (for technical problems)
Your browser and device information (for technical issues)

Contact Reasons

Technical Support

Having trouble with video generation, uploads, or account access? We're here to help troubleshoot any technical issues.

Billing & Subscriptions

Questions about pricing, refunds, subscription management, or payment issues? Our billing team can assist.

Partnership Inquiries

Interested in partnerships, API access for enterprise, or white-label solutions? Let's discuss opportunities.

Feature Requests

Have an idea for a new feature or improvement? We love hearing from our users about what would make the platform better.

Media & Press

Journalists and media professionals can reach out for press kits, interviews, or company information.

Quick Links

→ Frequently Asked Questions → Create Motion Poster → View Pricing Plans → About AI Motion Control → Privacy Policy → Terms of Service

Office Information

AI Motion Control operates as a fully remote company, serving creators worldwide. While we don't have a physical office for walk-in visits, our team is distributed across multiple time zones to provide global support.

For all communications, please use our email address: support@aimotionposter.app

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